WhatsApp Catalogue Photos: How to Add and Take Them

To add photos to a WhatsApp Business catalogue, open the Tools tab, tap Catalog, then Add new item, and tap Add photos and videos to upload up to 10 images or videos. Enter the item name and country of origin, tap Save, and wait for WhatsApp's review before customers can see the item.

How to add products and photos to a WhatsApp catalogue

These steps follow WhatsApp's help article How to create and maintain a catalog. The catalogue is part of the WhatsApp Business app, not the ordinary WhatsApp app.

1. Open WhatsApp Business and go to the Tools tab. On some versions, open More options instead.
2. Tap Catalog, then Add new item.
3. Tap Add photos and videos and choose up to 10 images or videos for this item.
4. Enter the item name and the country of origin. Price, sale price, description, website link and product code are optional.
5. Tap Save.

Every image you upload is reviewed, and an item is visible to customers only after WhatsApp approves it. A pending or rejected item stays hidden. In the app, a rejected item shows a red exclamation icon next to its image, and you can ask for another review.

On WhatsApp Web or desktop, open More options, then Catalog, click Add new item, then Add Images > Open to upload up to 10 images from your files. Menu names change between app versions; if your screen looks different, follow the current help article.

WhatsApp catalogue image size and limits

WhatsApp's catalog help article gives two limits: up to 10 images or videos per item, and 50 MB for a video. We did not find a required pixel size for catalogue photos in that article, so treat any exact pixel number from an unofficial list as a suggestion, not a rule.

What matters more is the photo itself. Upload the original camera file, not a screenshot or a copy forwarded several times in chat, because each copy can lose detail. Then check how the item looks as a small thumbnail in the catalogue.

Start with a simple first photo

Make the first image a photo of the whole item on a plain background. View the image as a small thumbnail on your phone: can you tell what is being sold? A busy collage or large price sticker can hide the product.

For a kurti set, show all included pieces. For a box of snacks or a pack of accessories, make the quantity clear in the product description rather than leaving buyers to count small objects.

Organise images before opening WhatsApp

Save the original camera files in folders by product code. Choose the front photo and supporting details for each item, up to 10 in total. Check that each selected upload is sharp.

If a buyer asks about a detail, send a real close-up of that exact variant. Keep stock and availability notes current so the picture does not advertise an item you no longer have.

Share the catalogue with useful messages

You can share a link to one item or to your whole catalogue, as WhatsApp's Sharing catalog links article explains. A collection cannot be shared as a single link.

Instead of sending ten photos with no explanation, send a short introduction and identify the products. For example: “These are the blue and green versions of K12. Both include the kurti and trousers. Which size would you like?” Adjust the message to your actual product and availability.

Where AI images fit

A reviewed AI model photo can help present clothing, but include actual fabric and detail photos too. Do not send a generated close-up as evidence of stitching or condition. Check colour, print and included accessories before sharing.

Read the kurti photo guide or first product listing checklist. You can also create a photo online with Catalog Pro.

Questions sellers ask

Why is my WhatsApp catalogue item not showing to customers?

Every image is reviewed, and an item is visible only after WhatsApp approves it, so pending or rejected items stay hidden. In the app, a rejected item shows a red exclamation icon next to its image, and you can ask for another review.

How many photos can I add to a WhatsApp catalogue item?

Up to 10 images or videos per item, according to WhatsApp's catalog help article, with a 50 MB limit for a video. Make the first image a photo of the whole item on a plain background.

Is the catalogue available in the normal WhatsApp app?

No. The catalogue is part of the WhatsApp Business app, not the ordinary WhatsApp app. In WhatsApp Business you open it from the Tools tab, or from More options on some versions and on WhatsApp Web or desktop.

Can I share my whole WhatsApp catalogue as a link?

Yes. You can share a link to one item or to your whole catalogue, as WhatsApp's Sharing catalog links article explains. A collection cannot be shared as a single link.